Processes discovered
14
from the discovery pipelineCases correlated
2,114
from the discovery pipelineDistinct activities
112
from the discovery pipelineVariants
457
from the discovery pipelineAll 14 processes, same axes
Sorted by the selected metric. Bars share one scale so the cards are comparable. All case bars share a 0–312 scale.Invoice re-keying (Excel → ERP) Live Finance ·
invoice_no 96.1% coverage Cases312 Activities16 Variants47 Happy path28.2% 11.4 h / week · €8,200–11,900 per year Median throughput 3.6 h · p95 22.3 h CRM post-call update Live Sales · opportunity_id 97.4% coverage Cases188 Activities12 Variants33 Happy path34.6% 5 h / week · €3,600–5,200 per year Median throughput 1.6 h · p95 7.8 h Email → tracker copy Building Back Office · thread_id 91.8% coverage Cases146 Activities11 Variants29 Happy path31.5% 5.2 h / week · €3,700–5,400 per year Median throughput 4.4 h · p95 23.6 h Report export & wait Opportunity Operations · report_ref 88.4% coverage Cases121 Activities10 Variants26 Happy path24.8% 1.8 h / week · €1,300–1,900 per year Median throughput 26.9 h · p95 8.7 d Multi-window reconciliation Not automatable Finance · statement_ref 86.2% coverage Cases88 Activities18 Variants36 Happy path20.5% 2.9 h / week · €2,000–3,000 per year Median throughput 3.3 h · p95 14.5 h Ticket triage & canned replies Live Customer Support · ticket_id 95.3% coverage Cases214 Activities14 Variants41 Happy path26.6% 5.8 h / week · €4,100–6,000 per year Median throughput 5 h · p95 40.8 h Employee record change Building People & HR · employee_ref 92.7% coverage Cases132 Activities21 Variants44 Happy path22% 5 h / week · €3,500–5,200 per year Median throughput 39.9 h · p95 9.3 d Bank statement auto-match Live Finance · statement_ref 93.5% coverage Cases96 Activities14 Variants32 Happy path29.2% 3 h / week · €2,100–3,100 per year Median throughput 3.3 h · p95 16.8 h LinkedIn → CRM enrichment sync Live Sales · lead_id 96.8% coverage Cases176 Activities13 Variants38 Happy path32.4% 7 h / week · €5,000–7,300 per year Median throughput 1.6 h · p95 6.7 h Scheduled report delivery Live Operations · report_ref 98.2% coverage Cases121 Activities7 Variants23 Happy path39.7% 2.2 h / week · €1,500–2,200 per year Median throughput 38m 20s · p95 2.5 h New-hire welcome sequence Live People & HR · employee_ref 97.1% coverage Cases84 Activities8 Variants21 Happy path35.7% 1.2 h / week · €800–1,200 per year Median throughput 1.6 h · p95 7.4 h SLA breach alerts Live Customer Support · ticket_id 98.6% coverage Cases240 Activities9 Variants34 Happy path37.5% 2.2 h / week · €1,600–2,300 per year Median throughput 24m 18s · p95 2.8 h PO ↔ invoice 3-way match Live Finance · po_number 94.2% coverage Cases132 Activities15 Variants31 Happy path27.3% 4.5 h / week · €3,200–4,600 per year Median throughput 5.4 h · p95 31.6 h Pipeline forecast roll-up Live Sales · forecast_ref 89.7% coverage Cases64 Activities12 Variants22 Happy path25% 1.5 h / week · €1,100–1,600 per year Median throughput 7.9 h · p95 38.8 hProcess catalogue
Every column is sortable. Fitness and precision are reported separately because they trade off.No processes match
Every process is filtered out. Clear a filter to see the catalogue again.
Invoice re-keying (Excel → ERP) Finance · key invoice_no 96.1% | 312 | 16 | 47 | 28.2% | 3.6 hp95 22.3 h | 18% | 0.89 | 0.74 | 62% | €8,200–11,900per year |
|---|---|---|---|---|---|---|---|---|---|---|
CRM post-call update Sales · key opportunity_id 97.4% | 188 | 12 | 33 | 34.6% | 1.6 hp95 7.8 h | 12% | 0.92 | 0.79 | 55% | €3,600–5,200per year |
Email → tracker copy Back Office · key thread_id 91.8% | 146 | 11 | 29 | 31.5% | 4.4 hp95 23.6 h | 15% | 0.9 | 0.76 | 38% | €3,700–5,400per year |
Report export & wait Operations · key report_ref 88.4% | 121 | 10 | 26 | 24.8% | 26.9 hp95 8.7 d | 23% | 0.84 | 0.63 | 21% | €1,300–1,900per year |
Multi-window reconciliation Finance · key statement_ref 86.2% | 88 | 18 | 36 | 20.5% | 3.3 hp95 14.5 h | 31% | 0.81 | 0.58 | 24% | €2,000–3,000per year |
Ticket triage & canned replies Customer Support · key ticket_id 95.3% | 214 | 14 | 41 | 26.6% | 5 hp95 40.8 h | 21% | 0.87 | 0.71 | 47% | €4,100–6,000per year |
Employee record change People & HR · key employee_ref 92.7% | 132 | 21 | 44 | 22% | 39.9 hp95 9.3 d | 27% | 0.83 | 0.61 | 33% | €3,500–5,200per year |
Bank statement auto-match Finance · key statement_ref 93.5% | 96 | 14 | 32 | 29.2% | 3.3 hp95 16.8 h | 16% | 0.88 | 0.72 | 51% | €2,100–3,100per year |
LinkedIn → CRM enrichment sync Sales · key lead_id 96.8% | 176 | 13 | 38 | 32.4% | 1.6 hp95 6.7 h | 14% | 0.91 | 0.77 | 58% | €5,000–7,300per year |
Scheduled report delivery Operations · key report_ref 98.2% | 121 | 7 | 23 | 39.7% | 38m 20sp95 2.5 h | 8% | 0.94 | 0.83 | 70% | €1,500–2,200per year |
New-hire welcome sequence People & HR · key employee_ref 97.1% | 84 | 8 | 21 | 35.7% | 1.6 hp95 7.4 h | 9% | 0.93 | 0.81 | 66% | €800–1,200per year |
SLA breach alerts Customer Support · key ticket_id 98.6% | 240 | 9 | 34 | 37.5% | 24m 18sp95 2.8 h | 11% | 0.92 | 0.8 | 68% | €1,600–2,300per year |
PO ↔ invoice 3-way match Finance · key po_number 94.2% | 132 | 15 | 31 | 27.3% | 5.4 hp95 31.6 h | 19% | 0.86 | 0.7 | 44% | €3,200–4,600per year |
Pipeline forecast roll-up Sales · key forecast_ref 89.7% | 64 | 12 | 22 | 25% | 7.9 hp95 38.8 h | 25% | 0.85 | 0.66 | 29% | €1,100–1,600per year |
Activity dictionary
Every activity the abstraction step produced, with the processes it appears in.
113 / 113
| Apps | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| Open workbook | Invoice re-keying (Excel → ERP)Email → tracker copyReport export & wait +4 | 963 | 927 | 22s | 2m 49s | 7.7× | 2% | ExcelERP clientOutlook | 13 |
| File the document | Invoice re-keying (Excel → ERP)Report export & waitMulti-window reconciliation +3 | 951 | 860 | 37s | 2m 53s | 4.7× | 8.7% | ExcelERP clientOutlook | 11 |
| Switch application | Invoice re-keying (Excel → ERP)CRM post-call updateEmail → tracker copy +8 | 845 | 704 | 5m 30s | 23m 27s | 4.3× | 14.1% | ExcelERP clientOutlook | 18 |
| Copy values between windows | Email → tracker copyMulti-window reconciliationTicket triage & canned replies +3 | 804 | 764 | 5m 20s | 31m 24s | 5.9× | 4.7% | OutlookExcelERP client | 14 |
| Open work item | CRM post-call updateReport export & waitLinkedIn → CRM enrichment sync +1 | 563 | 561 | 26s | 1m 37s | 3.7× | 0% | CRM (web)OutlookLinkedIn | 8 |
| Validate totals | Invoice re-keying (Excel → ERP)Report export & waitMulti-window reconciliation +1 | 516 | 506 | 1m 35s | 8m 34s | 5.4× | 1.2% | ExcelERP clientOutlook | 10 |
| Open the ticket queue | Ticket triage & canned repliesSLA breach alerts | 502 | 449 | 36s | 2m 52s | 4.8× | 9% | ZendeskConfluenceChrome | 3 |
| Post a handoff note | Ticket triage & canned repliesNew-hire welcome sequenceSLA breach alerts | 495 | 465 | 26s | 2m 09s | 5× | 5.1% | ZendeskConfluenceChrome | 4 |
| Apply the cost centre | Invoice re-keying (Excel → ERP)PO ↔ invoice 3-way match | 494 | 392 | 29s | 2m 59s | 6.2× | 16.4% | ExcelERP clientOutlook | 5 |
| Open the supplier record | Invoice re-keying (Excel → ERP)Multi-window reconciliationPO ↔ invoice 3-way match | 487 | 458 | 2m 31s | 19m 27s | 7.7× | 5.7% | ExcelERP clientOutlook | 7 |
| Match against the purchase order | Invoice re-keying (Excel → ERP)PO ↔ invoice 3-way match | 466 | 431 | 64s | 6m 36s | 6.2× | 7.5% | ExcelERP clientOutlook | 5 |
| Paste into the target field | Email → tracker copyMulti-window reconciliationEmployee record change +1 | 419 | 384 | 3m 47s | 13m 54s | 3.7× | 5.3% | OutlookExcelERP client | 11 |
| Download file | Report export & waitMulti-window reconciliationScheduled report delivery +1 | 396 | 374 | 43s | 5m 55s | 8.3× | 3% | CRM (web)ERP clientChrome | 10 |
| Post the journal entry | Invoice re-keying (Excel → ERP) | 348 | 309 | 27s | 2m 15s | 5× | 11.2% | ExcelERP clientOutlook | 5 |
| Read the invoice line items | Invoice re-keying (Excel → ERP) | 344 | 305 | 1m 40s | 11m 59s | 7.2× | 10.5% | ExcelERP clientOutlook | 5 |
| Send email | CRM post-call updateEmployee record changeNew-hire welcome sequence | 337 | 296 | 25s | 2m 16s | 5.4× | 11.9% | CRM (web)OutlookLinkedIn | 5 |
| Resolve the ticket | Ticket triage & canned repliesSLA breach alerts | 335 | 285 | 30s | 3m 24s | 6.8× | 12.5% | ZendeskConfluenceChrome | 3 |
| Check for a duplicate invoice | Invoice re-keying (Excel → ERP) | 330 | 302 | 64s | 4m 59s | 4.7× | 8.5% | ExcelERP clientOutlook | 5 |
| Key the entry into the ERP | Invoice re-keying (Excel → ERP) | 319 | 296 | 35s | 3m 40s | 6.3× | 6.9% | ExcelERP clientOutlook | 5 |
| Validate the invoice header | Invoice re-keying (Excel → ERP) | 316 | 311 | 5m | 40m 07s | 8× | 0.9% | ExcelERP clientOutlook | 5 |
| Poll the queue | SLA breach alerts | 305 | 240 | 62s | 7m 46s | 7.5× | 12.5% | ZendeskTeamsChrome | 2 |
| Request export | Report export & waitMulti-window reconciliationPipeline forecast roll-up | 298 | 264 | 5m 33s | 24m 43s | 4.5× | 1.7% | CRM (web)ERP clientChrome | 8 |
| Read the invoice PDF | Invoice re-keying (Excel → ERP) | 285 | 284 | 18s | 1m 30s | 5× | 0% | ExcelERP clientOutlook | 5 |
| Scan for SLA risk | SLA breach alerts | 266 | 235 | 21s | 1m 34s | 4.5× | 1.1% | ZendeskTeamsChrome | 2 |
| Alert the owner | SLA breach alerts | 263 | 220 | 37s | 2m 28s | 4× | 16% | ZendeskTeamsChrome | 2 |
| Log the call outcome | CRM post-call update | 253 | 188 | 6m 23s | 27m 57s | 4.4× | 21.7% | CRM (web)OutlookLinkedIn | 3 |
| Edit the canned reply | Ticket triage & canned replies | 251 | 209 | 27s | 3m 08s | 7× | 15.5% | ZendeskConfluenceChrome | 3 |
| Acknowledge the alert | SLA breach alerts | 250 | 200 | 48s | 5m 41s | 7.1× | 20% | ZendeskTeamsChrome | 2 |
| Assign the manager checklist | Employee record changeNew-hire welcome sequence | 246 | 213 | 3m 19s | 19m 10s | 5.8× | 13% | ExcelHR portalOutlook | 2 |
| Filter to the period | Report export & waitBank statement auto-match | 237 | 214 | 4m 59s | 27m 18s | 5.5× | 9.3% | CRM (web)ERP clientChrome | 6 |
| Search the knowledge base | Ticket triage & canned replies | 229 | 195 | 31s | 4m 08s | 8× | 7.9% | ZendeskConfluenceChrome | 3 |
| Look up the order status | Ticket triage & canned replies | 224 | 214 | 5m 57s | 22m 33s | 3.8× | 4.5% | ZendeskConfluenceChrome | 3 |
| Clear the exception | Multi-window reconciliationBank statement auto-match | 216 | 181 | 2m 21s | 15m 23s | 6.5× | 15.7% | ExcelERP clientSAP (web) | 4 |
| Qualify the prospect | CRM post-call updateLinkedIn → CRM enrichment sync | 214 | 180 | 36s | 3m 33s | 5.9× | 0.9% | CRM (web)OutlookLinkedIn | 4 |
| Update the deal stage | CRM post-call update | 213 | 182 | 41s | 2m 36s | 3.8× | 1.4% | CRM (web)OutlookLinkedIn | 3 |
| Open the prospect profile | LinkedIn → CRM enrichment sync | 208 | 174 | 1m 36s | 6m 56s | 4.3× | 1.4% | CRM (web)LinkedInChrome | 3 |
| Paste a canned reply | Ticket triage & canned replies | 206 | 187 | 75s | 6m 30s | 5.2× | 1.5% | ZendeskConfluenceChrome | 3 |
| Personalise the welcome email | Employee record changeNew-hire welcome sequence | 206 | 201 | 3m 11s | 17m 56s | 5.6× | 1% | ExcelHR portalOutlook | 2 |
| Classify intent and priority | Ticket triage & canned replies | 205 | 205 | 3m 27s | 13m 15s | 3.8× | 0% | ZendeskConfluenceChrome | 3 |
| Open the opportunity | CRM post-call update | 204 | 183 | 77s | 9m 49s | 7.6× | 1.5% | CRM (web)OutlookLinkedIn | 3 |
showing 40 of 113 activities
End-to-end process chains
How one discovered process hands work to the next, linked by a shared entity key.
Each arrow is a chain link: cases whose correlation key was seen again inside a later process within the 28-day window. Arrow thickness is the volume carried (square-root scaled, 1–8 px). Arrow colour is the median hand-off delay. Links that cross a department boundary are dashed and marked ⇄, because that is where time dies.
23 Chain links entity-key hand-offs detected
9 Cross-department of 23 links leave the department
14 Processes chained of 14 discovered processes
6.7–80.8% Carry-over range never 100% — losses are counted
Carry-over runs from 6.7% to 80.8% — never 100%. Entity-key joins lose entities at every hop, and the loss is counted rather than hidden.
Departments
6 · 14 processes
- Arrow width — cases carried (√ scale)
- Arrow colour — median hand-off delay 0s – 44.6 h 44.6 h – 3.7 d 3.7 d – 5.6 d 5.6 d – 7.4 d 7.4 d – 9.3 d
- Dashed + ⇄ — crosses a department boundary
Hand-off detail
Hover, focus or activate any arrow, matrix cell or table row.
- Correlation key
- Source cases in window
- Cases carried forward
- Never seen downstream
- Fuzzy-key matches excluded
- Median hand-off delay
Where entities are lost
The six largest losses. Every link's own loss sentence sits inside its table row.
- 93.3% lost Invoice re-keying (Excel → ERP) → PO ↔ invoice 3-way match: 93.3% of po_number values never appear downstream inside the 28-day window; a further 13.9% matched only on a fuzzy key and are excluded.
- 93% lost Ticket triage & canned replies → Employee record change: 93% of employee_ref values never appear downstream inside the 28-day window; a further 8.2% matched only on a fuzzy key and are excluded.
- 92.6% lost CRM post-call update → Pipeline forecast roll-up: 92.6% of opportunity_id values never appear downstream inside the 28-day window; a further 10.5% matched only on a fuzzy key and are excluded.
- 92.1% lost SLA breach alerts → Email → tracker copy: 92.1% of thread_id values never appear downstream inside the 28-day window; a further 7.8% matched only on a fuzzy key and are excluded.
- 91.3% lost Invoice re-keying (Excel → ERP) → Report export & wait: 91.3% of report_ref values never appear downstream inside the 28-day window; a further 8.6% matched only on a fuzzy key and are excluded.
- 88.5% lost Invoice re-keying (Excel → ERP) → Bank statement auto-match: 88.5% of invoice_no values never appear downstream inside the 28-day window; a further 13.9% matched only on a fuzzy key and are excluded.
Every chain link
23 links · sorted by cases carried. Activate a row to see where the entities went.
11 of 23 links already have a live automation at BOTH ends — the hand-off between them is still manual, and it is where the median delay sits. ⚡ marks a process that runs as a live automation today.
| From process | To process | Entity key | Source cases | Carried | Carry-over | Median hand-off | Boundary |
|---|---|---|---|---|---|---|---|
| Ticket triage & canned replies ⚡ support | SLA breach alerts ⚡ support | ticket_id | 214 | 173 | 80.8% | 22m | Same department ⚡ Both ends automated |
| PO ↔ invoice 3-way match ⚡ finance | Invoice re-keying (Excel → ERP) ⚡ finance | po_number | 132 | 106 | 80.3% | 2.1 d | Same department ⚡ Both ends automated |
| CRM post-call update ⚡ sales | LinkedIn → CRM enrichment sync ⚡ sales | opportunity_id | 188 | 102 | 54.3% | 3.2 h | Same department ⚡ Both ends automated |
| LinkedIn → CRM enrichment sync ⚡ sales | CRM post-call update ⚡ sales | lead_id | 176 | 77 | 43.8% | 43.2 h | Same department return loop ⚡ Both ends automated |
| Employee record change onboarding | New-hire welcome sequence ⚡ onboarding | employee_ref | 132 | 62 | 47% | 41m | Same department |
| SLA breach alerts ⚡ support | Ticket triage & canned replies ⚡ support | ticket_id | 240 | 56 | 23.3% | 66m | Same department return loop ⚡ Both ends automated |
| Scheduled report delivery ⚡ ops | Report export & wait ops | report_ref | 121 | 40 | 33.1% | 2.7 d | Same department |
| PO ↔ invoice 3-way match ⚡ finance | Multi-window reconciliation finance | po_number | 132 | 38 | 28.8% | 33.6 h | Same department |
| Email → tracker copy backoffice | Invoice re-keying (Excel → ERP) ⚡ finance | invoice_no | 146 | 37 | 25.3% | 5.4 h | Cross-department |
| Invoice re-keying (Excel → ERP) ⚡ finance | Bank statement auto-match ⚡ finance | invoice_no | 312 | 36 | 11.5% | 4.6 d | Same department ⚡ Both ends automated |
| Employee record change onboarding | Email → tracker copy backoffice | thread_id | 132 | 35 | 26.5% | 2.4 d | Cross-department |
| Bank statement auto-match ⚡ finance | Scheduled report delivery ⚡ ops | report_ref | 96 | 35 | 36.5% | 45.6 h | Cross-department ⚡ Both ends automated |
| Ticket triage & canned replies ⚡ support | Email → tracker copy backoffice | thread_id | 214 | 31 | 14.5% | 3.7 h | Cross-department |
| LinkedIn → CRM enrichment sync ⚡ sales | Pipeline forecast roll-up ⚡ sales | opportunity_id | 176 | 30 | 17% | 5.1 d | Same department ⚡ Both ends automated |
| Report export & wait ops | Scheduled report delivery ⚡ ops | report_ref | 121 | 30 | 24.8% | 16 h | Same department return loop |
| Invoice re-keying (Excel → ERP) ⚡ finance | Report export & wait ops | report_ref | 312 | 27 | 8.7% | 31.2 h | Cross-department |
| Multi-window reconciliation finance | Bank statement auto-match ⚡ finance | statement_ref | 88 | 23 | 26.1% | 6.8 h | Same department |
| Pipeline forecast roll-up ⚡ sales | Scheduled report delivery ⚡ ops | report_ref | 64 | 22 | 34.4% | 14 h | Cross-department ⚡ Both ends automated |
| Invoice re-keying (Excel → ERP) ⚡ finance | PO ↔ invoice 3-way match ⚡ finance | po_number | 312 | 21 | 6.7% | 3.1 d | Same department return loop ⚡ Both ends automated |
| New-hire welcome sequence ⚡ onboarding | Email → tracker copy backoffice | thread_id | 84 | 19 | 22.6% | 8.2 h | Cross-department |
| SLA breach alerts ⚡ support | Email → tracker copy backoffice | thread_id | 240 | 19 | 7.9% | 4.9 h | Cross-department |
| Ticket triage & canned replies ⚡ support | Employee record change onboarding | employee_ref | 214 | 15 | 7% | 6.2 d | Cross-department |
| CRM post-call update ⚡ sales | Pipeline forecast roll-up ⚡ sales | opportunity_id | 188 | 14 | 7.4% | 9.3 d | Same department ⚡ Both ends automated |
Hand-off matrix
From-process (rows) × to-process (columns), in cases carried. Cell shading is the share of the largest hand-off; the count is printed in every non-empty cell. The diagonal is muted — a process cannot hand off to itself.
| From ↓ / To → | Invoice re-k… | CRM post-cal… | Email → trac… | Report expor… | Multi-window… | Ticket triag… | Employee rec… | Bank stateme… | LinkedIn → C… | Scheduled re… | New-hire wel… | SLA breach a… | PO ↔ invoice… | Pipeline for… |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Invoice re-k… | 27 | 36 | 21 | |||||||||||
| CRM post-cal… | 102 | 14 | ||||||||||||
| Email → trac… | 37 | |||||||||||||
| Report expor… | 30 | |||||||||||||
| Multi-window… | 23 | |||||||||||||
| Ticket triag… | 31 | 15 | 173 | |||||||||||
| Employee rec… | 35 | 62 | ||||||||||||
| Bank stateme… | 35 | |||||||||||||
| LinkedIn → C… | 77 | 30 | ||||||||||||
| Scheduled re… | 40 | |||||||||||||
| New-hire wel… | 19 | |||||||||||||
| SLA breach a… | 19 | 56 | ||||||||||||
| PO ↔ invoice… | 106 | 38 | ||||||||||||
| Pipeline for… | 22 |
All 14 processes in the chain
Every discovered process, its correlation key and its position in the end-to-end flow. Inbound and outbound volumes are summed from the 23 links above.
| Process | Department | Entity key | Cases | Key coverage | Activities | Variants | Inbound | Outbound |
|---|---|---|---|---|---|---|---|---|
| Invoice re-keying (Excel → ERP) Finance | Finance | invoice_no | 312 | 96.1% | 16 | 47 | 2 links · 143 | 3 links · 84 |
| CRM post-call update Sales | Sales | opportunity_id | 188 | 97.4% | 12 | 33 | 1 link · 77 | 2 links · 116 |
| Email → tracker copy Back Office | Back Office | thread_id | 146 | 91.8% | 11 | 29 | 4 links · 104 | 1 link · 37 |
| Report export & wait Operations | Operations | report_ref | 121 | 88.4% | 10 | 26 | 2 links · 67 | 1 link · 30 |
| Multi-window reconciliation Finance | Finance | statement_ref | 88 | 86.2% | 18 | 36 | 1 link · 38 | 1 link · 23 |
| Ticket triage & canned replies Customer Support | Customer Support | ticket_id | 214 | 95.3% | 14 | 41 | 1 link · 56 | 3 links · 219 |
| Employee record change People & HR | People & HR | employee_ref | 132 | 92.7% | 21 | 44 | 1 link · 15 | 2 links · 97 |
| Bank statement auto-match Finance | Finance | statement_ref | 96 | 93.5% | 14 | 32 | 2 links · 59 | 1 link · 35 |
| LinkedIn → CRM enrichment sync Sales | Sales | lead_id | 176 | 96.8% | 13 | 38 | 1 link · 102 | 2 links · 107 |
| Scheduled report delivery Operations | Operations | report_ref | 121 | 98.2% | 7 | 23 | 3 links · 87 | 1 link · 40 |
| New-hire welcome sequence People & HR | People & HR | employee_ref | 84 | 97.1% | 8 | 21 | 1 link · 62 | 1 link · 19 |
| SLA breach alerts Customer Support | Customer Support | ticket_id | 240 | 98.6% | 9 | 34 | 1 link · 173 | 2 links · 75 |
| PO ↔ invoice 3-way match Finance | Finance | po_number | 132 | 94.2% | 15 | 31 | 1 link · 21 | 2 links · 144 |
| Pipeline forecast roll-up Sales | Sales | forecast_ref | 64 | 89.7% | 12 | 22 | 2 links · 44 | 1 link · 22 |